Using the Card Reader
My card reader is not responding or powering on. What can I do?
If your card reader is not responding or powering on (even when plugged into the charger), you can take the following steps to reset it:
Updating the Card Reader Software
On occasion a software update will be provided for the Card Reader. These updates can be either optional or mandatory.
Connecting a Card Reader (Android Phones)

The card reader and your phone are wirelessly connected using a Bluetooth connection.

Connecting a Card Reader (iOS)

The card reader and your phone are wirelessly connected using a Bluetooth connection.

Setting up Tips

Tips can be enabled so that the card reader will ask the user if they would like to add a tip to their purchase.